About us
Nigel Whiteman - Director (Solutions Sales and Strategy)
Nigel has nearly 20 years of motor vehicle warranty administration, audit, training & development experience, working at both dealer & manufacturer level.
Beginning at Importer level in Volkswagen Group UK warranty department he spent 8 years, as a warranty administrator & warranty auditor.. Following this he started his consultancy at Automotive Warranty Services Ltd building this business with a small team to fill an opportunity in the market to coach & develop garages & people to ensure they maximised their revenue recovery & build a framework of processes that worked within prescribed manufacturer's policy & procedures.
The idea of STEAR was born from observing numerous lost revenue opportunities through experiencing poor & outdated manual processes. Building a team of professionals from IT specialisations / disciplines & automotive experts, the idea developed into a solution that has been extensively tested and is generating interest from many Automotive PLC's.
Simon Ord - Director (Solutions Training and Aftersales)
Simon has over 30 years experience in the Automotive Industry having worked in various different positions including Workshop Controller, Service Manager, Warranty Manager and Warranty Administrator. He has been working with Nigel for the last 4 years developing the STEAR solution and has now taken on the role heading up Customer aftersales and training.
Chris Nommik - Director (Solutions and Project Management)
Chris has over 20 years experience in the IT industry from IT solutions design and IT project management to solution deployment and support. Having known Nigel for many years it was only a matter of time that STEAR became a reality. With his contacts in the IT industry and his project management skills he was able to bring in the right people to develop the system to what it is today.
Craig Heptinstall - Director (Support and Development)
Craig holds a master degree in software engineering and has more than 8 years experience in commercial web hosted applications. He has worked in a number of industries, ranging from the financial sector to automated translation software, being based in Germany for over a year. More recently he has developed and re-designed a number of web applications in the automotive industry, and is currently responsible for current and future developments at Autoapps Global Ltd. Craig is always keen to keep development standards to their highest and strives to bring new technologies in as fast as possible.